Privacy Policy: Your Trust is Our Compass

At Ijen Bromo Tour by GWI, we believe that exploring the volcanic wonders of East Java should be an adventure of a lifetime, not a risk to your personal data.

This policy explains how we protect your information when you book a Mount Bromo, Ijen Crater, or Tumpak Sewu tour with us.

Transparency Over Data: What We Collect

We only collect the information necessary to ensure your safety and provide a seamless travel experience:

Booking Details: Your name, email, and WhatsApp number so Sugiantoro (Sugi) and the GWI team can communicate with you directly.
Logistical Data: Pickup locations (Surabaya, Malang, or Bali) and travel dates to coordinate your private 4WD Jeep and local guides.
Safety Information: Any physical requirements or dietary preferences for your homestay breakfasts.
Volcanic Permits: Identification details required by the Bromo Tengger Semeru National Park and Ijen Crater authorities for entry permits.

Human Interaction, Not Data Selling

We are a local, family-run agency, not a data corporation.

No Third-Party Selling: We never sell, rent, or trade your personal information to outside marketing firms.
Direct Use: Your data is only shared with our trusted local partners (drivers and homestay hosts) to fulfill your specific itinerary.
Payment Security: We use secure platforms like Wise, PayPal, or Direct Bank Transfers. GWI does not store your credit card numbers on our local servers.

Cookies and Your Browsing Experience

Our website uses minimal “cookies” to understand how travelers find our authentic Java trips. This helps us see which blog posts (like our Bromo Ijen Tumpak Sewu tour Guide or Blue Fire Photography Guide) are most helpful to you.

You can disable cookies in your browser at any time without losing access to our tour information.